Privacy Policy

Website cookie and privacy settings

What are cookies?

 
Contrary to popular belief, cookies are not programs or applications. In fact, they don’t really do anything at all. They are simple text files which typically contain a few basic pieces of information: site details and a unique user ID.
 
On your first visit to our website a cookie file is downloaded to your browser. The next time you visit our site your browser will check to see if it has a relevant cookie stored and send that information back to our website server. This enables our site to ‘know’ that you’ve visited in the past and update our user information with basic details about your visit. No personal or confidential information is able to be uploaded to our site in this way.

 

What types of cookies we use

 
Our website uses just a few cookies: Google Analytics cookies for storing anonymous information about your visit, such as which pages you visit and how long for, and a user ID cookie for allowing website admins to login and make changes to the website (this latter cookie doesn’t affect visitors to our site).

 

What they do and how long they stay on your system

 
Cookie Name Purpose Expiration Time
_ga Used to distinguish users 2 years
_gid Used to distinguish users 24 hours
_gat Used to throttle request rate 1 minute
PHPSESSID Used to create a session ID for the admin section of the site After session has been logged out
 
You can read the Google Privacy Policies here.
 
 

How to disable cookies

 
Most browsers allow you to disable and delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain information about blocking and deleting cookies by visiting these links:  
Please be aware that blocking all cookies will have a negative impact upon the usability of many websites.

 

How we use cookie data

 
We may process data about your use of our website, known as ‘usage data’. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation process, as well as information about the timing, frequency and pattern of use. This usage data may be processed for the purposes of analysing the use of our website. The legal basis for this processing is our legitimate interests, essentially monitoring and improving our website and services.

 

How we use contact form data

 
When you submit our website contact form we will use the data provided to contact you about your enquiry and nothing more. If you opt-in to marketing communications via the tick box on our contact form, we reserve the right to contact you from time to time with relevant email marketing materials. You have the right to request that your personal data be removed from our database at any time, either by following the unsubscribe link on our marketing communications or simply by contacting us using the details below.

 

Website security

 
Our website is encrypted with a Secure Socket Layer (SSL) Certificate. SSL Certificates ensure a secure connection between a client and our website server, meaning you can submit personal details via our website without any fear of interception. You can find out whether you’re on a secure site by looking for the padlock icon next to the website domain name, or by simply checking the site address to make sure it starts ‘https’ as opposed to just ‘http’… The ‘s’ stands for secure!

 

Amendments

 
We may update this policy from time to time by publishing a new version to our website. We recommend checking this page every now and then to ensure you’re happy with any changes to this policy.

 

Contacting us

 
This website is owned and operated by Distinctive Cleaning Ltd.
 
You can contact us:

What Our Clients Say About Us

I run a house clearance company and we use distinctive cleaning after our clearances. They are very reliable and friendly. A very good team of cleaners. Cannot recommend them highly enough.

Lee Barnett

Fast and professional! A team of 4 lovely cleaners arrived spot on time to deep clean my home. The entire process from booking online to the clean was smooth and perfect! It looks so good and smells lovely! Thank you from a very, very happy customer. Well done!

Lisa Cullen

Nice company. Cleaned exactly to my high standards. Easy to use booking and loved the checklist! Good job!!!

Excellent service, excellent cleaning. What more can I say? Extremely happy with the deep cleaning of my home. Would recommend this company 100%! Thank you!

All round perfect clean. We used Distinctive Cleaning to clean our 5 bedroom property and what a clean! 4 Cleaners arrived spot on, all in uniform and ready to clean. They never stopped even when asked if they would like a drink. Absolutely thrilled with the clean and would 100% use them again. Lovely girls, thoughtful and assertive!

Accreditations & Reviews

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